In Experis we combine your skills and professional goals with the best companies in the world to unleash your potential and accelerate your career.
We are now recruiting a Manager ServiceNow for one of our clients, that is a global professional services firm providing audit, consulting, tax, and advisory services. Renowned for its expertise, driving innovation and delivering impactful solutions across diverse industries.
Responsibilities: • Drive transformative initiatives and optimize ITSM processes through the ServiceNow platform; • Implement ServiceNow solutions and collaborate with cross-functional teams to identify opportunities; • Work closely with stakeholders to understand and translate requirements into effective ServiceNow solutions; • Guide teams in adopting technical solutions with best practices for efficient transformation; • Provide specialized guidance on ServiceNow solutions tailored to client and industry needs; • Manage SLAs, KPIs, Incidents, Changes, and Evolutions using efficient project management tools.
Requirements: • Bachelor's/Master's degree in Computer Engineering, Electrical Engineering, or related fields; • Minimum of 7 to 8 years of experience in IT service management; • Previous experience in consultancy is a plus; • Proficiency in implementing, customizing, and integrating with the ServiceNow platform; • Experience in platforms such as ITSM, Cloud, Low Code/No Code, or CRM is advantageous; • Strong teamwork, collaboration, and communication skills; • Fluent in Portuguese and English (proficiency in a third language is a plus); • Availability for travel.
What We Offer: • Participation in significant national and international projects; • Personalized career progression plan; • Integration into multidisciplinary project teams; • Individual development plan aligned with career goals; • Challenging and diverse work environment; • Culture of innovation, excellence, and unity; • Opportunities to engage in social responsibility projects.
Join a company that seeks to provide technical and strategic expertise, contributing to the digital transformation and improvement of its clients' business operations.
Are you worried that you don´t meet all the desired requirements? If you are excited about the opportunity and think you could be a good fit, don't hesitate to apply and talk to us because you could be the perfect candidate for another of the opportunities, we have open.
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