Your New Role
You will be instrumental in establishing a new e-health domain, working for Orthopy, a budding company specializing in digital therapy support. Through an app, they empower individuals to manage all stages following orthopaedic injuries more effectively.
Responsibilities
- Formulate and execute CRM strategies using Salesforce to enhance customer satisfaction, loyalty, and sales growth
- Design, configure, and manage various Salesforce Cloud instances
- Oversee release and change management, including conducting functional tests
- Provide first-level support to CRM users as a primary contact
- Analyze customer data to understand customer behaviour and enhance the effectiveness of CRM initiatives
- Use data analysis to derive action plans for continuous improvement of CRM strategies
- Collaborate closely with various teams including marketing, sales, customer support, and IT to ensure CRM strategies align with business objectives,
Your New Company
Join a leading North American medical technology company with a focus on orthopaedics. They offer a diverse range of orthopaedic aids and physical therapy concepts that systematically complement each other. They are committed to offering innovative and new treatment options for all phases of therapy every day.
What You Will Need to Succeed
A degree in business informatics or a related field
Demonstrated experience as a CRM manager, ideally with a focus on Salesforce
Extensive knowledge of the Salesforce platform and experience of selecting and implementing Salesforce tools
Experience in configuring and administering CRM systems, as well as process knowledge in sales
Basic knowledge of XML, SQL, HTML, and HTTP technologies is a plus • High level of autonomy and dependability.
Strong communication and teamwork skills
Good intuition for customer needs and user behaviour
Proficiency in German and English
What the Company Can Offer You
You will have the opportunity to join a fast-paced environment and a growing team with a great working spirit in a leading company of its sector. You will also gain exposure to a wide variety of business topics and integrate into a world-class company with a creative and innovative mindset.
- Performance-related salary
- 30 days of vacation
- Option for home office
- Modern work equipment
- Comprehensive social benefits
- Company health offers: Company fitness & gym allowance
Who we are
I am an Team Manager for IT Recruitment focused on permanent roles in Lisboa. I help professionals develop their careers and ensure that organizations are supported by the best talent.
In today's market, there are no limits to technological talent and no limits to the pace of change for companies. We have built a leading human network in this digital age. Our mission is to meet your aspirations in the sense of working together and successfully combining the best professionals with companies.
The relationships we establish with professionals and our many years of market experience allow us to share global and current insights. So, if you are looking for a new challenge or if you are recruiting for your team, talk to us.
Because at Hays we work for your tomorrow.